Customer Support Specialist (World Stock Trading) Job at Brixio, Philippines

MDhkN1Bzb2MxOUJtVGVLZWxwdUNBZVA3eXc9PQ==
  • Brixio
  • Philippines

Job Description

Job Title: Customer Support Specialist

Location: Makati, Office
Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.

Job Type: Full-Time

Salary: Negotiable

Job Description:

Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you'll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities.

Key Responsibilities:

  • Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency.

  • Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions.

  • Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement.

  • Collaboration: Work closely with various departments to resolve customer concerns and refine service processes.

  • Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience.

Requirements

  • Experience: 1-3 years in a customer support role.
  • Language Skills: Fluent in English and at least one other language: Filipino, Thai, Vietnamese, or Korean.
  • Industry Knowledge: Experience or exposure to the _ stock trading world _ is a M UST HAVE.
  • Technical Proficiency: Skilled in using customer service software and tools.
  • Problem-Solving: Strong analytical skills with great attention to detail.
  • Team Player: Ability to work independently as well as collaboratively within a team environment.

Job Tags

Full time, Work at office, Remote work, Flexible hours,

Similar Jobs

Salas O'Brien

Entry-Level Electrical Engineer Job at Salas O'Brien

Position Title: Entry Level Electrical Engineer Company Overview At Salas O'Brien, our passion for engineering drives us to make a meaningful impact every day. We embody our values of inspiration, achievement, and connection, fostering a culture where every team member... 

NOV

Fitter/Welder (Day Shift) Job at NOV

JOB DESCRIPTION The Fitter Welder II is responsible for welding and fitting jobs and making sure all weldments are welded within the right welding procedures and built to print in a timely manner. Based in Fort Worth, this position will report to the Team Lead and/or...

Farm Job Search

Farm Manager Job at Farm Job Search

 ...Farm Manager (6515) Location: Voorhees, New Jersey JobNumber: 6515 We are searching for a hands-on Farm Manager with good business sense to join our team. The Farm Managers responsibilities include developing a new crop establishment plan, monitoring staff,... 

Plain Vanilla Bakery

Part Time Florist Job at Plain Vanilla Bakery

 ...assigned. Requirements: Has a strong interest in floristry. Having Certification in Floristry or having work experience as a Florist is preferred but not necessary. Possess knowledge of floral varieties and skills in floral techniques. Has corporate... 

Two95 International Inc.

Sr Node JS Developer Job at Two95 International Inc.

 ...Title: Sr Node JS Developer Duration 6+ Months Contract Job Type: Scottsdale, AZ (100%Remote) Rate ($Open) Requirements Job Summary: Hands-on experience with Spring, Hibernate, design patterns and coding standards for secured software development....