Veterinary Client Service Representative Job at Ridgetop Animal Hospital, Washington DC

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  • Ridgetop Animal Hospital
  • Washington DC

Job Description

Are you a high energy person that loves to form bonds with people? Do you want to further your career in client service? Do you have a passion for helping animals?

Ridgetop Animal Hospital is looking for a full-time veterinary client service representative to add to our growing team. We strive to provide excellent client experiences and exceptional patient care. We offer wellness and sick patient care, surgical services, urgent care (same day appointments), radiography, in house laboratory, and many other services to our clients and their furbabies. We are currently looking for candidates that are flexible with their schedule (we are currently Mon-Fri, 7am-6pm), are problem-solvers, and have a passion for client service, as well as patient care. Ridgetop Animal Hospital offers paid time off, paid sick time, medical, dental and vision benefits, 401K, generous pet discount and flexible schedule. The right candidate will be able to work well in a positive team environment and work independently after training is complete.

Job duties of our client service representatives include, but are not limited to:

  • Providing exceptional service to our clients.
  • Answering multi-line phone.
  • Maintaining accurate and professional patient medical records.
  • Entering information into our practice management system (Avimark).
  • Checking patients in and out of the hospital, collecting payment.
  • Cleaning and stocking lobby, retail areas and front desk.
  • Ability to lift up to 50 pounds unassisted.

Job Type: Full-time or Part-time

Compensation: Base hourly rate of $18.00-$23.00 per hour depending upon experience. This position is eligible for periodic bonuses (after 1 year of employement). 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 or 10 hour shift
  • Monday to Friday (with the potential for wSaturdays in the future)

Experience:

  • Customer service: 2 years (Required)

Ability to Commute:

  • Silverdale, WA 98383 (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Monday to Friday, Flexible hours, Shift work,

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